JOHNSON CITY, TN
Do you have experience working in a call center environment? AtWork Personnel Services may have the job for you!
We are currently hiring for Technical Support Representatives in Johnson City, TN!
**Call Paul at 423.754.2725 to schedule your interview TODAY!
Apply online at www.Lstaff.Com
Dress Code: Business Casual
Pay Rate: $12.00/hour
- Answer telephone calls from customers, distributors, service agents and field sales personnel for technical assistance and product support.
- Position reports to Residential Technical Support Supervisor
- Answer and trouble-shoot an average of 90 phone calls per day assisting customers in the following: trouble-shoot electric & gas water heaters, product registrations, provide follow-up assistance and help locate qualified servicer.
- Communicate effectively with customers while maintaining a professional image.
- Other duties as assigned
- BILINGUAL IN SPANISH OR FRENCH
- High School Diploma or Equivalent with previous customer service experience.
- Effectively communicate with internal and external customers and possess exceptional computer/keyboarding skills.
- Willing to work a schedule during open hours of operation, 8: 00AM to 8: 00PM, Monday-Friday and 9: 00AM to 6: 00PM Saturday and Sunday as required
- Prefer mechanically inclined individuals with previous plumbing or electrical experience.
- Prefer previous call center experience.
- National Criminal Background and Tennessee Drug Free Workforce