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Customer Service

JOHNSON CITY, TN

Post Date: 06/15/2017 Job ID: 160427 Industry: Clerical Pay Rate: $12.00

Do you have experience working in a call center environment? AtWork Personnel Services may have the job for you!

We are currently  hiring  for Technical Support Representatives in Johnson City, TN!

**Call Paul at 423.754.2725 to schedule your interview TODAY!

Apply online at www.Lstaff.Com

Dress Code: Business Casual

Pay Rate: $12.00/hour

Job Function:
  • Answer telephone calls from customers, distributors, service agents and field sales personnel for technical assistance and product support.

Organizational Relationship:
  • Position reports to Residential Technical Support Supervisor

Essential Functions:
  • Answer and trouble-shoot an average of 90 phone calls per day assisting customers in the following: trouble-shoot electric & gas water heaters, product registrations, provide follow-up assistance and help locate qualified servicer.
  • Communicate effectively with customers while maintaining a professional image.
  • Other duties as assigned

Requirements:
  • BILINGUAL IN SPANISH OR FRENCH
  • High School Diploma or Equivalent with previous customer service experience.
  • Effectively communicate with internal and external customers and possess exceptional computer/keyboarding skills.
  • Willing to work a schedule during open hours of operation, 8: 00AM to 8: 00PM, Monday-Friday and 9: 00AM to 6: 00PM Saturday and Sunday as required
  • Prefer mechanically inclined individuals with previous plumbing or electrical experience.
  • Prefer previous call center experience.
  • National Criminal Background and Tennessee Drug Free Workforce

EOE

Paul Farrior

A recent graduate of ETSU with a degree in Construction Engineering Tech, Paul started working with AtWork Professional as a Technical Recruiter in October 2014. He also works part time as the contemporary worship leader at Central Baptist Church in Johnson City, TN. In his spare time, Paul enjoys reading, movies, running, motorcycles, and South Carolina football.

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